Welcome to Stephanie Bentum Textile Maker (“we”, “us”, “our”). We are committed to protecting and respecting your privacy and the personal data you provide to us. This Privacy Policy explains how we collect, use, store, disclose and protect your information when you use our website www.stephaniebentumtextilemaker.com (the “Site”).

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1. Information we collect

We may collect and process the following information about you:

• Identity & contact data: Your name, email address, postal address, telephone number when you contact us, sign up for our newsletter, make an order or enquiry.

• Transaction data: Details of the products or services you purchase from us, payment method, delivery address and any correspondence.

• Technical & usage data: Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, the pages you visit on the Site, how you utilise the Site (for example what you click on, how long you stay). This may be collected automatically via cookies or similar tracking technologies.

• Marketing & communications data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

• Other data: Any other information you choose to provide via forms, contact us emails, newsletter sign-ups or enquiries.

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2. How we use your information

We may use your personal data for the following purposes:

• To provide and manage orders, enquiries and customer service.

• To process payments and fulfil your purchases.

• To send you marketing communications if you have opted in (you may opt out at any time).

• To monitor, improve and develop the Site, our products and services.

• To ensure the security of the Site, prevent fraud and protect our rights.

• To comply with legal obligations.

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3. Lawful basis for processing

We process your personal data if we have a legitimate interest, legal obligation, contract with you, or your consent. For example:

• To fulfil our contract with you when you make a purchase or enquiry.

• To pursue our legitimate interest in running and improving our business.

• Where you have given your consent to receive marketing communications.

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4. Disclosure of your information

We may share your personal data with:

• Service providers who process data on our behalf (for example payment processors, delivery companies, website hosting, email marketing tools).

• Third parties when required by law, regulation or to enforce our terms and protect our rights.

• Potential buyers or investors if the business is sold or merged (you will be notified before any change of ownership affecting how your data is used).
  We do not sell your data to third parties for their own marketing purposes.

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5. International transfers

Your information may be stored and processed in countries other than the UK, including third-party service providers’ servers. Wherever transfers take place, we ensure appropriate safeguards are in place to protect your personal data.

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6. Data retention

We will retain your personal data only for as long as necessary to fulfil the purposes set out in this Policy, including for the purposes of satisfying any legal, accounting or reporting requirements. When no longer required, we will securely delete or anonymise your data.

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7. Cookies and tracking technologies

We use cookies and similar technologies to collect technical and usage data about your Visit to the Site. For full details, please refer to our Cookie Policy [link if applicable]. You may disable cookies via your browser settings, but this may limit the functionality of the Site.

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8. Your rights

You have certain rights under data protection law in respect of your personal data, including:

• The right to access your personal data.

• The right to correct data that’s inaccurate or incomplete.

• The right to request erasure of your personal data (under certain conditions).

• The right to restrict or object to processing of your data.

• The right to data portability (to receive your data in a structured format).

• The right to withdraw consent at any time where processing is based on consent.
  To exercise any of these rights, please contact us using the details below.

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9. Security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration or destruction. However, the internet is not completely secure, so we cannot guarantee absolute security.

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10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top will reflect when the changes were made. We encourage you to check this page periodically for any changes.

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11. Contact us

If you have any questions about this Privacy Policy or our use of your personal data, please contact:
Email: stephanie.bentum@adept.co.za
Business Name: Stephanie Bentum Textile Maker
Address: 15 Reservoir Road Helderrand, Somerset West 7130 SA
Contact: 082 434 9058